Gratuity and the concept of tipping

Gratuity is defined as a favor or gift, usually in the form of money, given in return for service. It is often a percent of the total cost of the service say like 15 or 20 percent which is a standard in the US. In the Philippines, it has not been a common practice to leave tips when dining in restaurants or getting serviced at a salon.

Things have changed these days that more Filipinos are found leaving tips a lot of times, however there is still the general belief that tipping is not required. This can be witnessed when you see people looking over their receipts and getting a look in their eyes when they find the line “service charge”. This phrase gives them relief that they no longer have to leave a certain amount for tips.

Are tips a right of the people that provide service that we should be obligated to give it? On the other hand, does the service charge really go to the waiters, servers in restaurants? If some people feel that a tip is not required then why is service charge included in one’s bill? Should people complain?

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