Sun Broadband Wireless
Posted by Pimplepopper on February 1, 2009 · 21 Comments
Shameless plugging time!
Sun Cellular is coming out with its own broadband service to rival Globe Visibility, and Smart Bro. It’s called Sun Broadband Wireless.
As is true with most of Sun’s products, Sun Broadband Wireless (SBW) is priced agressively without sacrificing the quality of the service.
For as low as P799 a month up to P999 a month, you could get unlimited access to SBW with burstable speeds of up to 2Mbps.
Just to put that into perspective, here is what its competitors are offering:
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I would like to ask if how could I connect my sun broadband wirless to a D-link router? Since it has a USB connector, while my router is RJ45. Before i avail the plan P999.00 the customer service guaranteed that i can also use it to my router.
Is this really possible? can someone help me? Thanks.
Want To Share Sun Broadband in Many COMPUTERS In just 84 pesos??? Just PM me in Yahoo Messenger or Yahoo Mail (joshua_erese11@yahoo.com)
For inquiries on how to avail of the SBW service, you can email me at sbwunlimited@gmail.com and I will get in touch with you as soon as I can.
Yes, I am selling these packages – FREE pick-up of application documents and delivery.
When I first got my SBW geez, madadala ata ako sa bilis ng service. Imagine, nagbburst siya up to 250-300kbps per download ko except torrents ala dial up ang connection dun. So I was a very satisfied customer then I even have my boyfriend got one for himself na rin kasi for the price napaka-convenient/practical until one night, April 27, 2009 ampotah it dropped to 4.75kbps max na lang ang download ko at napaka-consistent hanggang ngayon June 4, 2009 ganon pa rin. Mga peste, manlilinlang ng customer 100+ times na ko tumawag ng Sun Hotline I have the call escalated to a supervisor 5x na ata or more in fairness wala pa rin nangyari. Pumunta na ko sun shop to expedite the process wala pa rin.
So sa mga nagbabalak kumuha ng Sun Broadband Wireless if you want a dialup connection after a month, helpless technical support service at useless/misleading “broadband” internet connection, go for it. Anyway, P649 additional lang nmn if you have Plan 350 w/ suncell unlimited connection pa dabah?! Un nga lang tied kayo for 2yrs else bayad ka pre-termination fee kapag di mo na talaga ma-take ang service like me but of course I’m taking it to the next level na. Spread the word, it will save you time and money! Kung carry naman ng budget go for globe or smart or pldt weroam na lang at least sa globe 35kbps ako, sa smart 50kbps pldt haven’t tried pero ung dsl nila the best, very consistent ang speed! Naka-assign nabandwidth sakin it 1.2mbps kahit 1mbps lang supposedly ung nasa plan ko.
Bulok ang sun!
i’m from cainta. got my E160 HSDPA USB Stick last may 28. when i tried it at their shop in sta lucia east mall, okay naman kaya kumuha ako. first week, okay naman. pagkatapos, naging usad pagong na, upload and download speed, 0.0 to 0.50 kpps, or flatline na siya, tumataas naman pero every one or two minutes siguro… good thing, yong php799/month lang ang kinuha ko at hindi ako natali sa kanila…to sun, AYUSIN NINYO ANG SERVICE NINYO PARA MASIYAHAN NAMAN ANG MGA CUSTOMERS NINYO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
it’s all true ang speed ko is 0.00/kbps download
upload 0.49/kbps
hahahhaahahaha
SUN IS ONE PICE OF SHIT!!!!!!!!!!!!!!!!
PUCHA!!! I LIVE JUST A FEW METERS MULA SA ALIMALL KUNG SAAN KO BINILI YUNG KIT AND YET NDI PA NILA MAAYOS… SABI MGPAPADALA DAW NG TECHNICIAN…AUN PUMUTI MATA KO SA KAKAHINTAY WALA PA DIN
I WENT TO TEH SERVICE CENTER AT ALIMALL MANY TIMES, WALANG ACTION
AYUN ….SABI GO…..
GO TO HELL SUN CELL
WISH YOU ALL THE BAD LUCKS IN BUSINESS!!!!!!!!!!!!!!!!!!!
SUN BROADBAND WIRELESS DOWNGRADED THEIR MAX SPEED
FROM 2MBPS TO 640KBPS
SUN SUCKS!!!!!!
naku po. mga pakawala lang aata ng sun lahat ng nagsasabi sa forum na ok ang speed, lalo na dun sa tipidpc forum.
sa pambahay lng nman na gamit na nagbabalak mag-sun broadband, subscribe na lng po kayo sa dial-up. at least di kayo aasa ng high speed at consistent pa.
sun broadband 11 kbps to 22 kbps sa umaga at lagi kailangan mag recon.
sa gabi ok na ang 37 – 66 kbps.
ewan ko siraulo ata ang suncell buti di ako naka-tie ng contract.
sun rocks!
as with all ISPs, there are down times. i have experienced this frustration with SBW for almost a month, then all of a sudden starting this week (aug10 2009) ambilis na naman ng connection, even watched HD channels in justin.tv .. sana lang ganito lang consistent kahit 640kbps lang ang max profile ko basta wala na downtime.
I have been a subscriber of SBW for more than 10 months now. I had an acceptable speed connection with SBW during the first 6 months but experience slow connections during the last 4 months. I have been complaining about having slow connections at my area during peak hours. I have been trying to follow up with SBW customer service for the past 4 months now due to the slow connections. They agree that there is a problem with my area but they will never refund my payment since the reason that I have slow connections is due to congestion of users and not due to the system. This is because, if you would look at some of the literatures of SBW, there are small imprints that say that SBW could slow down during peak hours. For this reason, they are free from complaints and suit from DTI.
My subscription with SBW is not locked in for 2 years. I am decided to terminate my subscription from SBW even if I will waste my investment on their modem and router but you have to apply in their main office for termination which will really be a hassle. You can only also refund the 1000 pesos deposit after 6 months from service termination.
They said that SBW is continually improving their service in my area but doesn’t know when. So I asked if I could just hold my subscription with SBW while their connection is slow and would just re-subscribe when they already improved the system. They said that it could be possible but you have to pay 500 pesos for the reconnection fee.
Given the situation, I asked if I would just not pay the following months until my service is terminated. They said that after 2 months of non-payment, the SBW subscription would be disconnected but I would continually be charged every month even if the subscription is not being used until I pay and could receive a demand letter from their lawyers.
I asked where I could complain in writing and who to write to but they would never give a supervisor name. They just told me to email my complaint directed to a “To whom it may concern” to suncellular@digitel.com.ph
THIS IS A SUPER WARNING!
Think very well before subscribing to SBW.
TO ALL THOSE WHO HAVE SUBSCRIBED TO SBW AND IS NOT SATISFIED AND DOESNT HAVE THE TIME YET TO GO THROUGH THE HASSLES OF TERMINATING FROM THEIR SERVICE OR TO THOSE WHO HAVE A LOCK IN PERIOD OF 2 YEARS …
DONT PAY FOR THE NEXT 2 MONTHS JUST BEFORE DISCONNECTION!!!
LET THEM FEEL THAT THEY HAVE TO IMPROVE THEIR SYSTEM.
HOPEFULLY I WILL HAVE TIME TO REALLY GO TO THEIR MAIN OFFICE TO TERMINATE MY SUBSCRIPTION. HOPEFULLY I WILL NOT HAVE MORE HASSLES WHILE DOING THIS!
WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING!
SBW bundle back to 2mbps, previously limited to 640kbps!
hallellujah!
Hi,
I am a SBW subscriber for almost 1 month na. I do the speedtest every now and then, and here are the average results:
Ping: 500-600
Download: 1.5-2.5 Mbps
Upload: .05-.2 Mbps
For me, hindi masyadong factor yung speed as of now but i tell you guys, connection thru SBW drops almost every hour without you knowing it. Kung prepaid ka, Yari ka but if you’re on unlimited ok lang. Pero factor pa rin frequent disconnections. Another thing that my connection does is, while i am connected, suddenly, it will show up a pop-up window saying that ‘The device has been disconnected’ and that window will stay for about a minute or two. Annoying if you are doing something. After that window goes away, anothing window pops up saying ‘Detecting device’, another minute or two uli. Unfortunately, when get those popup windows, you can’t move them to the side so that you can continue what you’re doing, hazzle talaga. I consulted their technical team, but almost 3 weeks na, no show pa rin sila. Also, technical people are not so technical at all, they don’t even know how to isolate a problem, PC ba o modem? They’ll ask you to check settings hanggang i-suggest na nila na ire-image mo system mo. Tama ba yun? They’re basically telling you that their device is not the problem, so either your PC/Laptop has a problem o ikaw na ang may problema. I’m not planning of staying with SBW for long, i’m just consuming my load that i bought for 1800+ with free modem.
To Sun technical and sales, sorry for being rude but you’re not doing your job well and your company doesn’t deserve to last for another year or two.
Tishas comment is a fact…. im experiencing the same freaking disconnection evrytime im connecting to this internet…. and kht n tawagan ko yung technical support nila.. na mga walang kwenta… wala paring pinagbago yung internet connection ko… still the same yung sakit ng internet service nila…. laging nging 0.00 KBPS and receive rate every afternoon sa gabi minsan umaatake din and sakit ng internet n to… nakaka walang gana ung service ng SUN BROADBAND…. parang lokohan lang mgbayad sa service na walang kwenta! ayaw lang ng mother ko p terminate tong line n to.. kung ako lang masusunod mas gu2stuhin ko pa ibang ISP kesa d2 sa SUN WORTHLESS CONNECTION… 3 MBPS ang pinagsasabi nila…. eh sa speedtest 500 kbps lang lumalabas d2… tama c tisha….. THIS COMPANY DOESNT DESERVE TO FOR ANOTHER YEAR OR TWO!!!
SUN BROADBAND CONNECTION DOESNT DESERVE TO LAsT FOR ANOTHER YEAR OR TWO!!
baka sira yung modem? o humina na 3.5G signal sa inyo dahil may mga bagong tayong buildings o humabang puno. i don’t really rely on the signal bar that came with the modem. try bringing your modem to the sun shop and ask to plug it in their test laptop. see if it improves. if not, hiram kayo ng bagong modem sa kanila. if ok, then it’s the latter.
wow…. I am actually reading reviews regarding broadbands….GLOBE/SMART and SUN…. I am considering SUN nga to bundle with my POSTPAID,,,, after contemplation,,,, it would be best to avail DSL,,,
if I go out makiki wifi na lang ako sa krispy kreme, SM, food court sa market market,,,, or sa mga coffee shops around here in Ayala…. nyahahaha,,,,
thanks guys for sharing,,,, yeah,,, even in the customer service of SUN Cellular,,, it is really worst! we are not getting the service as what they have promised…..
I cant even access google.com or test the speed using speedtest.net. Sun Broadband Wireless still uses 2G crap technology!!!
Nandadaya ang SBW ng mga customer nila. I bought the 3.6Mbps USB Broadband pero hindi tumataas ng 100kbps and DL speed.
Napakapangit, napakabagal at walang kasilbi-silbing connection sa SUN!!!!!!!!
Malas lang bumili ako post paid worth 1800 pesos. I am planning to file a customer suit against their deceptive advertisments…imagine 3.6mbps daw!!!! balik nyo pera ko!
i buy a sunbroad band wireless modem ,after a week the internet connection has been disconneted after every min. ……..
i connect the internet n than after a min. without any indication net has been disconneted…
what is the reason…?
I purchased tamagotchi v6 game for my son to maintain them away from personal computer. It appears cute to even an adult like me.
sun broadband wala kakwenta kwenta sobrang bagal sayang nga ung binabayad ko ehh ang ganda ng commercial nila pero pag binili mo na nak nga wala parang wala lang ayusin nyo naman serbisyo nyo wag puro kasinungalingan sa commercial sa tv