Accessing tacit knowledge and building pathways for two-way learning

… Contacts are of very limited value in this changing world — the name of the game is how to participate in knowledge flows. … Large contact databases don’t particularly help in this quest and, in fact, can subvert our efforts to build the kinds of relationships that matter the most. …... 

Source:  sacha chua :: enterprise 2.0 consultant, storyteller, geek

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